App: Zula Live — Group Voice Chat
We collect information you provide directly (name, email, phone number, profile photo), information generated by your activity (streams watched, gifts sent, messages), and technical data (device type, IP address, app version). We do not sell your personal data to third parties.
Your information is used to provide and improve the Service, personalise your experience, process payments, send service-related notifications, detect and prevent fraud, and comply with legal obligations.
We share data with trusted service providers (payment processors, cloud hosting, analytics) under strict confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of Zula Live and its users.
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the app settings or by contacting support. See Account & Data Deletion.
The app uses analytics tools to understand usage patterns and improve the product. These tools collect anonymised, aggregated data. You can opt out of certain tracking through your device settings.
We employ industry-standard encryption, secure servers, and regular security audits to protect your data. However, no system is completely secure; we encourage you to use a strong, unique password.
Zula Live is not intended for users under 18. If we become aware that we have collected personal information from a minor, we will delete it promptly. Parents who believe their child has provided us with information should contact support immediately.
Depending on your jurisdiction you may have the right to access, correct, port, or delete your personal data. To exercise these rights please contact support@zulalive.com. We will respond within 30 days.